Terms of Sales

Terms of Sales-

We back up our products and service and want you to be ecstatic with your customized chains and charms. The whole idea of our jewelry is to have something that expresses who you are and to be permanent. We inspect each piece after welding to make sure that we have securely welded your jewelry before you leave your appointment. We know that life happens and there may be a chance that your permanent jewelry breaks at the weld spot. If this happens within 5 days of your appointment, we’ve got you and will reweld your pieces at no cost.

Sometimes life throws you curveballs and there are events beyond our control due to our lifestyles. The uniqueness of a permanent jewelry piece is that it is one of a kind and we cannot offer replacements, exchanges, refunds or discounts for lost chains.

If your permanent jewelry seems to feel loose or like it has stretched, we are more than happy to resize and rework on your chain one time at no additional cost. Please contact us through our email chainsisters3@gmail.com and we’ll set up an appointment to get you checked out.